Privacy Policy

1. Introduction

At Cottage Club Inn ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us when visiting our website (cottageclubinn.in) or staying at our resort property in Almora, Uttarakhand.

2. Information We Collect

We collect personal information necessary to process your room reservations, provide hospitality services, and communicate with you:

• Guest Details: Full Name, Email Address, Mobile Phone Number, Residential Address.
• Government Identification: Aadhaar Card, Passport, Voter ID, or Driving License details (required during check-in as per government hotel regulations).
• Booking & Stay Details: Arrival & Departure dates, Room preferences, Special requests, Extra meal preferences.
• Payment Information: Payment status, Transaction reference numbers, and billing records processed via secure payment gateways. (We do NOT store your full Credit/Debit Card details or UPI PINs on our servers).

3. How We Use Your Information

• To confirm, process, and manage your hotel room bookings and send instant confirmation vouchers.
• To check-in guests smoothly upon arrival at Cottage Club Inn.
• To respond to your inquiries, customer support calls, or WhatsApp messaging requests.
• To comply with legal, regulatory, and local police verification mandates for hotel lodging in Uttarakhand.
• To improve our resort services, website performance, and guest experiences.

4. Data Security & Protection

We employ industry-standard SSL encryption and secure server practices to protect your data against unauthorized access, alteration, or disclosure. All online payment transactions are processed securely through RBI-approved Indian payment gateways.

5. Third-Party Sharing

We do NOT sell, rent, or trade your personal information to third parties. We may share guest information only when required by law, government authorities, or law enforcement agencies for statutory compliance.

6. Contact Us

If you have any questions or concerns regarding our Privacy Policy or your personal data, please reach out to us: